Chrysler UK has been monitoring its dealer’s satisfaction ratings by taking feed-back direct from its customers. Chrysler are using the Motor Codes survey format as a way of raising customer satisfaction across all of its dealers.
Motor Codes surveys are “Government backed”; allowing customers to complete short surveys after any dealer …

The new BMW hybrid concept i8 now nearing production, and looking splendid in reality, has been unveiled in Frankfurt following its first preview back in 2009. It has some pretty impressive specs to offer, especially considering its hybrid nature. The i8 will be four-wheel-drive and will have a three-cylinder 1.5-litre …

This week saw the results come in from the 2011 AM Awards. These awards are designed to recognise industry leaders, movers and shakers in front of their peers, and it is with this in mind that many companies enter every year. However, there is a certain amount of nonsense to the awards, which I always find …

Plenty of official and genuine car dealers will display cars on the grass verges around their dealership, or even sometimes on specially built display plinthes. However, what about the growing number of dealers that have been popping up in recent months, sellin cars on the roadsie without the dealership there to support …

With VAT going up in January, December was much lauded as a time full of car sales for the autmotive industry. However, in actually fact sales figures fell in December when compare to 2009, and that nice peak never actually appeared.
There are a number of reasons for this poor showing. After all, the …

The Radical RS3 SL, (the SL stands for street legal), is the new road car from Radical. The brand which does exactly what it says on the tin designs radical cars which are most notably created for sports racing cars, but the new RS3 has a new suspension system and …

Ford has developed a Fiesta model that will Tweet it’s mood, location and other useful information as it journeys from Michigan to California. It’s an innovative idea from Ford and one that really integrates social media with the automotive industry. Plus it makes for a pretty interesting web marketing strategy.
The …

I recently was given the opportunity to test drive the all new, ‘naughty’ Volvo V60, in both the D5 Manual Diesel and the D3 Automatic Diesel.  It has to be said that they really were quite something – impressive vehicles that offer more than just the classic Volvo safety.
Today’s car …

I have just come back from a long weekend in Berlin. The trip was amazing culturally and historically, of course, but it also was an interesting trip from an automotive point of view. Coming from a country that does have an automotive heritage, but which is quite open to driving …

Most of the time when I write about cars, I do it from the point of view of a car buyer. However, it is worth thinking occasionally about a whole other side to the market, that of the people who are selling the cars. Having something good to sell, or …